Thunderbolt Daisy-Chaining Problem with Universal Audio Devices

echoesoflife

New member
AMD OS X Member
Joined
Dec 16, 2020
Messages
8
Hi all,

Kindly asking for your advice.

Thunderbolt and Universal Audio Apollo works just fine under Catalina, but as soon as I daisy-chain Universal Audio Satellites into Apollo, I experience issues and can't load UAD plugins.

If I connect any Satellite to the Apollo, I can not load any plugins in either DAW (device code -38 not responding). Additionally, if I try to update plugin authorisations in UAD Meter and Control Panel, it freezes, and system then crashes completely (error log attached).

The system works flawlessly under Windows, as well as my older other High Sierra Hackintosh.

My setup:
Asus B550-Plus
AMD Ryzen 5 5600
AMD RX580
Asus ThunderboltEX3-TR (OR Gigabyte GC-Alpine Ridge - I tried them both)
Samsung EVO 980
Catalina
Universal Audio Apollo X8 + Satellite Octo + Satellite Quad

Your pointers would be extremely appreciated, I don't really know what to try next. Even some piece of software that could provide more insights on where Thunderbolt fails to daisy-chain would be super useful.

Many thanks in advance
 

Attachments

  • config (1).plist
    53.6 KB · Views: 2
  • Satellite Crash Log (1).txt
    3 KB · Views: 2

maclinuxg4

New member
AMD OS X Member
Joined
May 17, 2020
Messages
13
Hi all,

Kindly asking for your advice.

Thunderbolt and Universal Audio Apollo works just fine under Catalina, but as soon as I daisy-chain Universal Audio Satellites into Apollo, I experience issues and can't load UAD plugins.

If I connect any Satellite to the Apollo, I can not load any plugins in either DAW (device code -38 not responding). Additionally, if I try to update plugin authorisations in UAD Meter and Control Panel, it freezes, and system then crashes completely (error log attached).

The system works flawlessly under Windows, as well as my older other High Sierra Hackintosh.

My setup:
Asus B550-Plus
AMD Ryzen 5 5600
AMD RX580
Asus ThunderboltEX3-TR (OR Gigabyte GC-Alpine Ridge - I tried them both)
Samsung EVO 980
Catalina
Universal Audio Apollo X8 + Satellite Octo + Satellite Quad

Your pointers would be extremely appreciated, I don't really know what to try next. Even some piece of software that could provide more insights on where Thunderbolt fails to daisy-chain would be super useful.

Many thanks in advance
please go on this link and ask to caseySJ .
May be you will have more help
 

echoesoflife

New member
AMD OS X Member
Joined
Dec 16, 2020
Messages
8
please go on this link and ask to caseySJ .
May be you will have more help
Thanks so much for your advice. I've been in touch with Casey and made significant progress, but unfortunately the problem hasn't been solved. It seems like hardware incompatibility between UAD Satellite TB2 and AMD system. I am curious to see if UAD Satellite TB3 works. But for now, no solution here.
 
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